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Legal notice and Cookie Policy

LEGAL NOTICE

Disclaimer, legal information and acceptance

This legal notice and information (hereinafter, "Legal Notice") controls the use of Internet pages "www.costaisa.com" that COSTAISA, SA (Hereinafter "Costaisa") makes available to Internet users.

Costaisa has its head office in Pau Alcover, 33 (08017 Barcelona, Spain), with FIN ES-A-08,224,826 and is registered at the Mercantile Register of Barcelona, Page 6268, folio 103, Volume 06 554, Book 05 837, Entry 23.

The use of these websites implies full and unreserved acceptance of each and every one of the resolutions contained in this Legal Notice as published by Costaisa at the very moment when users access to our Website. Consequently, users should read this Legal Notice in each of the occasions on which users intend to access to these pages, since Disclaimer may be modified.

Documents contained in Costaisa

Documents and graphics attached to these documents that are located on the website with the URL Costaisa www.costaisa.com may be amended at any time without prior notice by Costaisa.

Costaisa and its suppliers do not guarantee the suitability of the content of these documents and attached graphics, so it will not respond in an inadequacy situation -in cases such as typographical errors- nor of the use of these documents makes receiver user, which assumes all risk that might arise from this use. Costaisa not be liable for damages arising from such use.

Intellectual and industrial property rights

Costaisa has the intellectual and industrial property rights of URL and website www.costaisa.com. These rights protect graphic designs, source code, content and other elements of Costaisa's website, with the exception of property rights that are not owned by Costaisa and are owned by their respective owners.

Costaisa allows simple download and storage information of its website in user's hard drive, but it is strictly prohibited to modify, distribute, reuse, or forward all or part of Costaisa website's content for public or commercial purposes without Costaisa's written authorization.

Actions that could infringe terms expressed above may constitute an infringement of the intellectual property protection rights in the consolidated text of the Intellectual Property Law (TRLPI), provoking lawsuits established in Articles 270 and following and concordant to current Penal Code.

Links to thrid parties sities

Costaisa gives users access to other third party websites through links with the sole purpose of informing about the existence of other information sources on Internet which can expand the information available to users on our website.

These links to other websites does not imply in any way a suggestion or recommendation to visit destination web pages that are outside of COSTAISA's control. COSTAISA is not responsible of third party websites content or the result obtained by users through these third party websites. Also COSTAISA is not responsible of third party website inside links.

Data protection policy relating to the sending of commercial communications by Costaisa

 

Who is the Controller of your data?
Identity: COSTAISA, S.A., Company Tax Code: ES-A-08224826
Postal address: Pau Alcover, 33 (08017 Barcelona, España)
Telephone No.: +34 932 536 100
Email address: delegadoprotecciondatos@costaisa.com

Why do we process your personal data?
At Costaisa, we process information given to us by data subjects in order to send them communications regarding Costaisa and the products and services it offers in the area of IT solutions for healthcare centres and to provide them with information regarding the healthcare-related IT solutions that may interest them. Such information may be sent via email. Costaisa does not undertake any commercial profiling with the information provided.

How long do we store your data?
The data provided will be stored until the data subject requests its elimination. All of our commercial communications give you the option to remove yourself from the recipient file. If you wish to exercise the "REMOVE ME" option, your data will be erased from the recipient file for our general communications.

What is the legal basis for processing your data?
The legal basis for data processing lies in the consent requested from you in order to undertake such processing, which entails sending you commercial and informative communications produced by Costaisa including by means of email. You may withdraw your consent at any time. This shall not affect the lawfulness of any processing undertaken with your consent prior to its withdrawal.

Who will your data be given to?
Data solely comprising your email address will be given to the company, The Rocket Science Group, LLC, which is responsible for the MailChimp platform that Costaisa uses to send communications relating to the processing referred to in this document. The Rocket Science Group, LLC, is the North American company, incorporated in the state of Georgia, to which Costaisa entrusts such processing. The servers of The Rocket Science Group, LLC, are located in the USA, where the processing is also undertaken.
MailChimp participates in and complies with the framework established under the EU-US Privacy Shield agreement. Information is available on https://mailchimp.com/legal/privacy/ and on the Privacy Shield on https://www.privacyshield.gov/list. It is also specifically available on https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active and under the model clauses available on https://mailchimp.com/legal/forms/data-processing-agreement/

What are your rights when you provide us with your data?
You have the right to access your personal data and to request the rectification of inaccurate data or, where appropriate, its erasure.
In certain circumstances, you may request the processing of your data to be restricted. In such case, we will only store your data for the purpose of undertaking or defending complaints.
In particular circumstances and for reasons related to your specific situation, you may object to the processing of your data. Costaisa will stop processing data unless it is so required on legitimate grounds or for the purpose of undertaking or defending possible complaints.
You have the right to exercise the portability of your data.
To exercise the aforementioned rights, you will need to send notification thereof to the Controller at the following email address: delegadoprotecciondatos@costaisa.com. Costaisa will respond within one month, unless the complexity or volume of requests received require such timeframe to be put back to a maximum period of two months. In such case, you will be informed of the reason for such time extension within 30 days as from submitting the request to exercise your rights.
Furthermore, you have the right to submit a complaint to the Control Authority (Spanish Data Protection Agency) if you believe that the processing does not comply with the GDPR. Please find attached a link to the Spanish Data Protection Agency: www.agpd.es. Its address is Calle Jorge Juan, nº 6, 28001, Madrid and its telephone number is 912663517.
  
Are your data secure?
To ensure the security of your personal data, we hereby inform you that we have adopted the technical and organisational measures required to guarantee the security of any data provided as regards their alteration, loss, misuse, disclosure and unauthorised processing or access, taking into consideration the risks inherent to such processing and the type of data in question, which are email addresses, as required under the personal data protection legislation. MailChimp, the company entrusted with the data processing, has also adopted reasonable and appropriate measures of the same nature.
Final notice
Costaisa may amend this additional information to adjust it to any legislative or case-law measure on personal data that may arise. As such, we recommend that you regularly contact us to request the latest version of said information.

Limited Liability

In any case Costaisa, its suppliers or third parties mentioned on this page will be liable for damages of any kind (including, without limitation, damages resulting from lost profits, lost data or business interruption) resulting from the use, inability to use or the results of using this site, any website linked to this website or materials and/or information contained in any of these pages, such liability whether based on warranty, contract, negligence or fault, or any other legal theory, and regardless of whether or not users have been advised of the possibility of such damages.

If the user's use of materials or information on this page implies the need to provide a service, repair or correction of equipment or data, that user will be responsible for those costs. Applicable law may not allow the exclusion or limitation of liability for any direct or indirect, in which case the above limitation may not apply to users.

COOKIE POLICY

COSTAISA, S.A. (hereinafter "Costaisa") is the owner of the Website www.costaisa.com (hereinafter the "Website") and uses cookies that collect information related to the connection, browsers and devices used by Internet users who access and use the Website (hereinafter the "Users"). Costaisa uses this information to manage and improve the proper functioning of the Website.

This policy describes what information these cookies collect, how it is used, and for what purpose. It also indicates how the User can restrict or block the automatic download of cookies, however, this may reduce or even hinder certain elements of the Website's functionality. Likewise, the User can choose the category of cookies they wish to activate in the cookie banner that appears the first time they access the Website.

DEFINITION OF COOKIES

Cookies are small text files that are placed on a User's computer, smartphone or other device when they access the Internet. This is done to improve the User's experience and for other purposes, such as recognizing Users when accessing the Site, ensuring the security of their account and offering targeted advertising.

For more general information about cookies, please consult the following article.

HOW WE USE COOKIES

In summary, Costaisa uses the cookies listed in Annex I of this Policy to track how the Website is used so that we can optimize its functioning.

WHAT COOKIES WE USE

The Website uses both first-party and third-party cookies:

  • First-party cookies: are cookies sent to your device by Costaisa through the web domain.
  • Third-party cookies: are sent to your device by domains that are not managed by Costaisa but by another entity that processes the data collected through the cookies.

According to the purpose of the cookies, the cookies used by Costaisa can be divided into the following categories:

  • Technical (necessary) cookies: cookies necessary for browsing and for the correct functioning of the Website. Their use allows basic functions, such as access, secure browsing. The legal basis that allows data to be collected through these cookies is the legitimate interest of Costaisa in managing the Website. No information collected through these cookies is shared with third parties. Please consult the cookie table below for details of these.
  • Analytical cookies: allow monitoring and analyzing the behavior of Users. The information collected through this type of cookie is used to measure the activity of the Website and to create user browsing profiles, in order to improve the Website and its services. The legal basis that allows this data to be collected through these cookies is the User's consent. Please consult the cookie table below for details of these cookies.
  • Preference cookies: are cookies that are installed with the aim of personalizing the User experience (that is, in the way in which certain pop-ups will or will not appear in the User's browsing) according to the consents and preferences that, if applicable, the User expresses during their browsing on the Website, such as exercising control over the acceptance of this Cookies Policy by the User himself (this will mean that the cookie notice banner, with its corresponding acceptance or not, will no longer appear for the User). As in the case of analytical cookies, the legitimate basis that allows us to collect this data from the User through these preference cookies is the User's consent.
  • Advertising cookies: allow the management of advertising spaces based on different criteria. Those cookies that track the browsing habits of Users to obtain a profile that allows offering the information that is most interesting or suited to their tastes and preferences identified based on the queries and browsing habits of the User, even on web pages not managed by Costaisa. The legal basis that allows this data to be collected through these cookies is the User's consent. Please consult the cookie table below for details of these cookies.

You can find the detailed list of the cookies we use, the type, the purpose and the duration of each one of them in the cookie table below. (Annex I)

DISABLE COOKIES

You can restrict or block the placement of cookies by adjusting your browser settings. However, if you choose this setting, you may not be able to access certain parts of the Website or the display of its content may be poor, which will result in less efficient browsing and you may not be able to take advantage of some of the available services. Therefore, it is recommended that you do not disable them.

If you wish to disable cookies, go to the Browser Preferences menu or the Browser settings and look for the Privacy section. For example, you can follow the following instructions:

MORE INFORMATION

We hope we have clarified how and why we use cookies. If anything is still unclear, please do not hesitate to contact us at hola@costaisa.com.

Last version: 06/2024

ANNEX I

COOKIE LIST

 

Cookie

Cookie Type

Owner

Definition

Retention Period

COOKIE_SUPPORT

Necessary

www.costaisa.com

Necessary to determine if cookie-based features can be used in the user session.

Permanent.

GUEST_LANGUAGE_ID

Preference

www.costaisa.com

Stores the preferred language of the guest (unauthenticated) user. This allows the portal to be displayed in the user's preferred language on future visits.

1 year

JSESSIONID

Necessary

www.costaisa.com

Used to identify the user's session on the server. It is necessary for session functionality, allowing the server to maintain the session state and the user's interactions on the website.

Until the end of the session.

LFR_SESSION_STATE_******

Necessary

www.costaisa.com

Helps track the active session and can be used for various session management functionalities on the portal.

Until the end of the session.

USER_UUID

Necessary

www.costaisa.com

Used to uniquely identify the user across different sessions and devices, facilitating personalization and maintenance of user information.

Permanent.

__utma

Marketing

www.costaisa.com

Used to distinguish users and sessions.

2 years

__utmb

Marketing

www.costaisa.com

Used to determine new sessions or visits.

30 minutes

__utmc

Marketing

www.costaisa.com

Used to determine whether the user was in a new session or visit.

Until the end of the session.

__utmt

Marketing

www.costaisa.com

Used to limit the percentage of requests.

10 minutes

__utmz

Marketing

www.costaisa.com

Stores the traffic source or campaign that explains how the user reached your site.

6 months

_ga

Marketing

www.costaisa.com

This allows you to track and analyze user interactions with the website, providing detailed reports on user behavior

2 years

ga

Marketing

www.costaisa.com

Helps collect data on how visitors use the site, the pages they visit, the amount of time they spend on the site, and more, to provide detailed reports and analysis on user behavior.

2 years

Cookiefirst-consent

Necessary

www.costaisa.com

Stores the user's consent preferences regarding the use of cookies on the website.

1 year

Cookiefirst-id

Necessary

www.costaisa.com

Used to store a unique identifier for each user who visits the website.

1 year

_lfa

Marketing

www.costaisa.com

Tracks website visitors and collects data about their interactions.

2 years

_li_id.*****

Marketing

www.costaisa.com

Stores a unique identifier for each visitor, allowing Leadfeeder to track their interactions over time.

2 years

_li_ses.*****

Marketing

www.costaisa.com

Stores information about the user's actions within a single browsing session, allows analyzing the user's behavior during that specific session.

Session.