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Costaisa successfully passes the follow-up audit of its Service Management System in accordance with ISO 20000 standard

Certificado ISO 20000The Costaisa Service Management System has successfully passed the follow-up audit in accordance with Aenor's ISO 20000 standard, which defines a wide catalog of requirements for an effective and efficient performance of the service management process.

Costaisa obtained this certificate a year ago and the standard itself establishes that annual follow-up audits are carried out to ensure the correct maintenance of the actions contemplated in the service policy over time, and it affects both internal business processes as well as those of our clients.

The ISO 20000 Information Technology Service Management System is a quality seal of international scope that guarantees our clients excellence in all our management models and practices in terms of services.