Incorporation of PROMs in the 2024 World's Best Hospitals Ranking
This year, Newsweek has partnered with Statista to rank the world's best hospitals in 2024. The list includes data from 2,400 hospitals in 30 countries, and its score is based on a survey of over 85,000 medical experts and public data from post-hospitalization patient surveys about their overall satisfaction. But what role do Patient-Reported Outcome Measures (PROMs) play in this ranking?
What are PROMs?
PROMs are standardized questionnaires that patients complete to assess their experience and outcomes in the healthcare system. These measures provide valuable information about the quality of care and patient satisfaction. But how do they really affect the hospital ranking?
The role of PROMs in the ranking
It is interesting to note that hospitals using PROMs occupy a prominent position in the ranking. This fact not only demonstrates their commitment to transparency and continuous improvement, but they can also identify opportunities for improvement and optimize patient care. PROM data influences the overall hospital score, considering aspects such as patient satisfaction, hygiene, and the patient-to-physician ratio.
Phemium PRM: the PROM and PREM platform
Phemium is the pioneering platform for telemedicine services and care experience management in Spain, and in recent years it has gained prominence by incorporating PROM and PREM (Patient-Reported Experience) questionnaires to monitor scheduled patient care programs. Its user-friendly interface, robust data analysis capabilities, and integration with existing healthcare systems make it an indispensable asset for hospitals seeking patient-centered care and committed to Value-Based Medicine.
Our platform is present in more than 60 hospitals throughout Spain and we are available to Newsweek and Statista to facilitate the list for the next edition of the Ranking.