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The Costaisa Service Management System obtains ISO 20000 from Aenor

Logo ISO 20000Costaisa has obtained the ISO 20000 certificate which will mean an increase in the integration and prominence of information technologies in both internal and our customers' business processes.

Obtaining this certificate is important because it recognizes our extensive experience in the services sector based on information technologies, with more than 50 years of existence, in which Costaisa has always demonstrated its high level of professionalism and rigor in the provision of the service.

The ISO 20000 Information Technology Service Management System defines a broad catalog of requirements for effective and efficient performance of the service level management process in two areas: service catalog management and management of service levels.

It is an international quality seal that guarantees our clients excellence in all our models and management practices in services.